Frequently Asked Questions
Everything you need to know about shopping with Viva La Bonita
How long will it take to receive my order?
Most orders are processed within 2-3 business days. Domestic shipping typically takes 3-7 business days depending on your location.
What is your return policy?
We accept returns on unworn and unwashed items with original tags attached within 30 days of purchase. Please note that sale items are final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How do I know which size to order?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of placement to request any changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.